To keep students and visitors safe, we have changed the way we handle educational group bookings. 

Please make sure that you pre-book your group visit at least one week in advance, by emailing [email protected] or by calling 01803 697569. The best time to call is between 3pm and 4pm each week day.

  • We will only be accepting educational bubbles from one school to visit the zoo per day for the time being.
  • Each group will be given a short welcome and briefing with important instructions – this may be delivered over Microsoft Teams before the visit, or outdoors on arrival allowing us to maintain social distance, and includes updates on recent zoo animal news!
  • Pupils under the age of 16 must be accompanied by an adult at all times.
  • Please make sure that your educational bubble keeps a social distance of at least 2m from other guests – some of whom feel vulnerable. We have implemented one way systems on some narrow paths, and closed a few very confined spaces, to help with this.
  • We can offer a lunch space for one school per day, free-of-charge, in case of bad weather – this is our bird hide shelter.

We cannot offer our popular education sessions at the moment – but you can book a virtual session if you would like a curriculum-linked workshop.

We have also prepared new guidance on how to prepare a risk assessment for your visit, which is available on request.

Quotes You have a great Zoo! My daughters had a great time! Quotes