Online Purchase Terms & Conditions

These terms and conditions apply to any zoo or event tickets purchase online through our website.

  • All day tickets must be purchased in advance online. You can purchase day tickets and an arrival time slot here.
  • When you confirm your purchase, you are accepting that these terms and conditions form the basis of any contract between Newquay Zoo and yourself. All general terms of entry also apply.
  • Prices are inclusive of any applicable taxes and there are no surcharges. Once you have paid, we will not increase the price of your tickets.
  • Prices displayed on the site are subject to change without notice.
  • Unfortunately we cannot issue any refunds for cancellations, under any circumstances.

Thank you for understanding these terms and conditions. We look forward to your visit and thank you for supporting our vital wildlife conservation work.