Keep up to date with everything zoo-related here!
As a 13 acre site, there is always lots going on at Newquay Zoo. Here is where you can find out about all of the latest updates prior to your visit. Whether it be maintenance work, an exhibit closure or an animal off-show, we aim to keep you informed so that you have a great experience with us.
SOUTH WEST WATER WORK
Over the next few weeks SWW are undertaking some essential work on their network which runs through the centre of the zoo. The work is being undertaken on our Savannah field.
Our zebra, wildebeest and nyala can still be seen on the Savannah but we have made the area a little smaller whilst the work is completed. Please note that on some days we may have to restrict their access to the Savannah itself, but they can still be seen on the hardstand outside their indoor stalls.
We appreciate your understanding whilst we facilitate SWW’s completion of this project over the next few weeks.
MEMBERSHIP BOOKINGS
We are currently experiencing issues with Membership validation when booking online. Our booking system team are looking into this for us and we hope that it will be resolved soon. We apologise for any inconvenience caused.
OTTER ENCLOSURE
We are currently renovating our otter enclosure. Whilst this work is being carried out our otters have been temporarily moved and are ‘on-show’ in the indoor enclosure opposite our pademelons and wallabies.
WHICH EXHIBITS ARE CLOSED AND WHICH ANIMALS ARE OFF SHOW?
There may be times when some of our animals may not be viewable at the exact time that you visit an exhibit as we not do not ‘force’ them to be ‘on-show’. If an animal is not immediately visible, they could be resting in their off-show area or somewhere out of view in their naturalistic exhibit, so please make time to pop back later in the day – it will be worth the wait!
Please note, our pride of lions have now moved to live at our sister zoo Paignton Zoo. For more information, see our FAQs.
TICKETING AND ENTRY
Visitors are strongly advised to book online to secure choice of date and great savings. Online prices are not available at the tills. Members don’t need to pre book but we advise booking in advance for school holidays, Bank Holidays and any other days we may be busy in order to secure your desired date.
If you have a complimentary ticket, existing pre-paid ticket or if you would like to book your free zoo visit from one of our reciprocal zoos, please call 01637 873342 to book your visit as we cannot process these bookings online.
Please make sure you book the right date, number of guests and check the weather before you book as bookings are both non-refundable and non-transferable.
AVIAN FLU UPDATE
We have implemented a range of measures as a precaution against avian influenza (bird flu). Foot baths are present in key areas, including the main visitor entrance and outside the Tropical House. All visitors will be required to use these upon entering and exiting these areas. Please ensure that you wear appropriate footwear for your visit. We have also increased surveillance of wild birds on site as well as monitoring our captive birds. Thank you for your understanding as we make these vital changes to ensure the health and safety of our birds.
And to further keep up-to-date with everything Newquay Zoo related, please make sure you follow our social media channels too!
If you have a query that is not answered here, please email us at [email protected] and we will aim to get back to you as quickly as possible.
