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Risk assessment guidelines

We are happy for you to use the following information to assist you in carrying out a risk assessment of our site, but would like to make it clear that these are guidance notes only. Responsibility for carrying out a full risk assessment for your school's visit to Newquay Zoo remains with the school and under no circumstances should these notes be used in place of that assessment.

First Aid

During the summer season (Easter to October) the Zoo has a qualified First Aider on site, dedicated to supporting our visitors. They are normally situated in the First Aid Hut in the middle of the Zoo. In addition and outside of this period, there are other qualified First Aiders on site, usually situated in the Jungle Fun play area, they can be contacted by telephoning reception on 01803 697500 (or 01803 697555 in an emergency).

Hazard Associated
Risk
People at Risk Hazard Zone Zoo's control
measures
School
responsibility
Car park traffic Collision, serious injury, death All
group
Low
Risk
Coach drop off outside main entrance provides direct, safe pedestrian access to the Zoo. Supervision of students
Traffic within
Zoo grounds
Collision All
group
Low
Risk
Goods vehicles prohibited within Zoo during opening hours.
Zoo vehicles observe strict limit of 5mph.
Staff to make sure students are aware of possibility of traffic within grounds
Train Hit by train, serious injury All
group
Low
Risk
Barriers around track.
Safety notices at crossing point.
Staff to make students aware
Climbing on or jumping over railings, fencing, walls, seating, trees, pillars, posts etc Risk of injury from falling All
group
Low
Risk
Safety notices where relevant. Appropriate supervision of students
Ponds and lakes
(including Crocodile Swamp and the Wildlife garden)
Risk of drowning, injury by animals All
group
Low Risk Physical barriers in place. Appropriate supervision of students
Lemur Wood Bridge Risk of falling All
group
Low
Risk
Bridge maintained Appropriate supervision of students
Uneven surfaces, wet leaves and mud trips, falls, grazes, sprains, bruises All
group
Low
Risk
Regular maintenance of pathways. Staff to advise students to take care
General public Child welfare Children     Staff to make students aware
Supervision of primary groups
Zoo staff working with children Child welfare Children Low
Risk
All Education staff have valid CRB. Staff to remain with students during teaching session.
Zoo animals Entering or reaching into enclosure, injury from unsupervised contact - bite, allergic reaction, serious injury, death. All
group
Low
Risk
Physical safety barriers.
Warning signs.
No feeding of animals.
Rules in place for special supervised enrichment sessions
Appropriate supervision of students
Animal handling (Ranch) Tripping, cuts, bruises from animals.
Animal faeces present in Ranch
All
group
Low
Risk
Safety notices.
Hand-washing facilities available.
Staff to make students aware
Free-ranging animals (including peafowl and guinea fowl) Injury from animals - biting, pecking All
group
Low
Risk
Safety notices around Zoo. Staff to make students aware
Animal escape Risk of injury from animal All
group
Low
Risk
Working procedures to avoid escape.
Emergency procedures in place.
Staff to direct students into the nearest building.
Play areas: Indoor Risk of falling
Equipment failure
All
group
Low
Risk
School groups only allowed in play area by prior arrangement.
Age restrictions.
Supervision notices
Regular maintenance checks.
Appropriate supervision of students
Play areas: Outdoor Risk of falling
Equipment failure
All
group
Low
Risk
School groups only allowed in play area by prior arrangement.
Age restrictions.
Supervision notices
Regular maintenance checks.
Appropriate supervision of students
Quotes You have a great Zoo! My daughters had a great time! Quotes