You and a friend can go behind the scenes with the bird keeping team. You'll be amazed as you witness their fantastic underwater antics, feed them and learn more about them from their keeper.

As well as meeting the penguins and their keepers, the price includes a full day at the Zoo, a hot drink in Cafe Lemur and a commemorative certificate.

Please note:this experience is for a maximum of two participants. Children must 8 and over, and only one child per experience. This experience takes place at 12pm everyday. Please wear suitable clothing, including trousers and a lightweight coat in case of rain.

This is a very popular experience so pre-booking is essential.

participant guidelines

  • Participants must be aged 8 or over. Under 18s must be accompanied by an adult taking up the second place on the penguin encounter
  • The experience starts at 12.00 p.m. and lasts for approximately 20-30 minutes
  • Sensible footwear is required as the penguin pool area can be slippy. Please bring waterproof clothing as the experience will still take place if the weather is inclement
  • Spectators are welcome but they will not be able to accompany participants into the pool area and must pay the relevant admission price.


£70 for two people. Experience lasts approximately 20-30 minutes

How To Book

Buy online

or please call 01637 873342

Please ensure you have read our full terms and conditions.