School Visits

We’re excited to be able to welcome educational and school groups to visit our wonderful animals again!

Please make sure that you pre-book your group visit at least one week in advance.

You can book by emailing [email protected] or by calling 01803 697510.

To improve your visit, we have changed the way we handle educational group bookings:

  • We are aiming to meet each group on arrival to give a short welcome with important instructions – this is delivered outdoors and includes updates on recent zoo animal news!
  • Pupils under the age of 16 must be accompanied by an adult at all times.
  • We can offer the Bird Hide as a lunch room free-of-charge, in case of bad weather – time slots are bookable on a first come first served basis. This area is located near the front entrance to the zoo and is within easy access to the toilets.
  • NEW! One of our Education team will meet you to talk to pupils and answer any questions during your visit (available Mondays, Tuesdays and Thursdays).

We cannot offer our popular education sessions at the moment, but you can book a virtual session if you would like a curriculum-linked workshop.

We have prepared new guidance on how to prepare a risk assessment for your visit, which is available on request.