Terms and Conditions for School Groups
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- Our standard Terms of Entry apply. These may be subject to change without notice
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- By making an enquiry you agree to us contacting you regarding your booking
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- By making your booking, you are accepting that these terms and conditions form the basis of any contract between Newquay Zoo and yourself
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- School staff are responsible for the supervision of all students throughout their visit
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- Reduced education entry rates are offered to schools, colleges, and other organisations that are for educational purposes, and must be booked in advance of the visit
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- Due to the nature of our business, things may happen beyond our control and we may need to cancel your visit or change the programme at short notice
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- You may be entitled to a Risk Assessment visit voucher. This is for use during the same term as your visit is booked, by school teaching staff only, and must be used with school photo ID
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- Instances of disruptive behaviour will be reported immediately and dealt with accordingly. Unfortunately, in extreme cases, this can lead to the whole school group being asked to leave the Zoo premises
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- Groups smaller than five paying guests will be required to make payment on arrival, by cash or card. Groups larger than this may be invoiced after your visit
Terms and Conditions for Home Educators
- Our standard Terms of Entry apply. Please note that these are subject to change without notice
- Reduced price entry for home educators is available for children aged 5–18 and during usual school hours: Monday to Friday, term-time with entry between 10am and 3pm. Any visits outside of these dates will be charged at the usual day admission rates
- All adults will be charged an accompanying adult rate; maximum of one adult per child age 5–18
- Standard day entry rates must be paid for any accompanying child aged 3 or 4 years of age, falling below the compulsory school age of 5 years, and any additional adults over the maximum of 1 adult per child 5–18 years
