Zoo Updates

NZ Javans 05 21 ONB LR 2

Keep up to date with everything zoo-related here!

As a 13 acre site, there is always lots going on at Newquay Zoo. Here is where you can find out about all of the latest updates prior to your visit. Whether it be maintenance work, an exhibit closure or an animal off-show, we aim to keep you informed so that you have a great experience with us.


TRENINNICK HILL/TRELOGGAN ROAD WORKS

From 2nd January to April 2024 there will be gas pipe upgrade work on Treninnick Hill and Treloggan Road. There will be traffic management in place throughout the work and visitors are advised to allow extra time for travel.


SOUTH WEST WATER WORK

Over the next few months SWW are undertaking some essential work on their network which runs through the centre of the zoo. This will mean that it will be a little noisy at times.

We appreciate your understanding whilst we facilitate SWW’s completion of this project over the next few months.


WHICH EXHIBITS ARE CLOSED AND WHICH ANIMALS ARE OFF SHOW?

There may be times when some of our animals may not be viewable at the exact time that you visit an exhibit as we not do not ‘force’ them to be ‘on-show’. If an animal is not immediately visible, they could be resting in their off-show area or somewhere out of view in their naturalistic exhibit, so please make time to pop back later in the day – it will be worth the wait!

Please note, our pride of lions have now moved to live at our sister zoo Paignton Zoo. For more information, see our FAQs.


TICKETING AND ENTRY

Visitors are strongly advised to book online to secure choice of date and great savings. Online prices are not available at the tills. Members don’t need to pre book but we advise booking in advance for school holidays, Bank Holidays and any other days we may be busy in order to secure your desired date.

If you have a complimentary ticket, existing pre-paid ticket or if you would like to book your free zoo visit from one of our reciprocal zoos, please call 01637 873342 to book your visit as we cannot process these bookings online.

Please make sure you book the right date, number of guests and check the weather before you book as bookings are both non-refundable and non-transferable.


AVIAN FLU UPDATE

We have implemented  a range of measures as a precaution against avian influenza (bird flu). Foot baths are present in key areas, including the main visitor entrance and outside the Tropical House. All visitors will be required to use these upon entering and exiting these areas. Please ensure that you wear appropriate footwear for your visit. We have also increased surveillance of wild birds on site as well as monitoring our captive birds. Thank you for your understanding as we make these vital changes to ensure the health and safety of our birds.


And to further keep up-to-date with everything Newquay Zoo related, please make sure you follow our social media channels too! 

If you have a query that is not answered here, please email us at  [email protected] and we will aim to get back to you as quickly as possible.